Last week, Instacart reversed a controversial policy in which it took tips from delivery workers to meet the promised base pay rate that it promised after outcry from workers and customers. However, despite that controversy, companies like DoorDash and Amazon Flex are continuing their own, similar policies.
Companies like Instacart, DoorDash, and Amazon Flex provide pickup and delivery services for its users — users select items via an app from a store, which are then purchased and picked up by third-party delivery workers, who are paid a minimum rate for their efforts. Back in November, Instacart changed how it paid its delivery workers, saying that it would provide them with an “earnings estimate, and a minimum $10 payment for their...
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