Illustration by Alex Castro / The Verge
No one has it easy during the COVID-19 pandemic, but Amazon has it particularly hard. Google, Facebook, and Netflix all deliver their services over the internet, and a healthy amount of that work can be done from home. Amazon, by contrast, has taken on the job of delivering physical goods to our homes. At a time when tens of millions of Americans are isolated in their homes, Amazon has become a critical lifeline delivering food and supplies. But over the past several days, Amazon has begun to struggle under the weight.
The most significant news so far came Sunday night, when Jason Del Rey broke the news that Amazon’s famous two-day shipping for Prime members would now be delayed up to a month for “non-essential” items. Del Rey writes:
A...
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